Libera Support

Help for orders, payments, wallets, and account access.

Get direct support from Libera Investments N.V. before sending funds, choosing a network, or confirming a crypto transaction.

Before you submit

Check wallet address and network carefully.

Use your own payment account only.

Wait for final Libera confirmation.

Do not rely on estimates as final rates.

Order Help

Questions about buy, sell, cashout, or swap orders.

Open

Payment Methods

Bank transfer, cash, Mope, Uni5Pay, and proof uploads.

Open

Account Support

Login, order history, and customer account questions.

Open

Common Questions

Can Libera release crypto automatically?

No. Orders are manually reviewed and confirmed by Libera staff.

Can someone else pay for my order?

No. Third-party payments are not accepted.

Are calculator results final?

No. They are estimates until Libera confirms the final rate.

What if I choose the wrong network?

Contact Libera immediately. Crypto transactions are usually irreversible.

Safety Notice

Protect your funds before every transaction.

Controleer altijd uw wallet-adres en netwerk. Crypto transacties kunnen meestal niet worden teruggedraaid.

Wij accepteren geen betalingen van derden. De naam van de betaler moet overeenkomen met de klantnaam.

Libera Investments N.V. behoudt zich het recht voor om transacties te weigeren of extra verificatie te vragen.